Service


Pre-sale service

According to the different needs of different customers, our company give advices and suggestions for the customers: From the shape of the products to the development and trail of the special products, our company will provide standard, raw material, inspection and test methods, technical consultation of variety products to meet the customer’s needs; we will also provide copy samples, non-standard products, such as super short/long series, low pressure/vacuum type series of custom, etc. The qualifications and credit certificate, lists of the large users and the major performance of project application of the company etc as well.

Sales service

According to the user's needs, it comes to the pre-supposition of the quality and the delivery time-guarantee, the company will process the excellent casting production and the ultimate test by the advanced computer aided design. During the delivery date, the user could test and retest the casting at random in the factory anytime they like. What’s more, the packaging of the products will meet the user’s need.

After-sales service

Our company will provide routine maintenance of the products and training service for recovering the common problem of the products; Provide the technical guidance of the retest, installment and use of the distance or site valve; about the complaint of the quality from the users, If it needs the further following-up, the professional after-sale service staff will arrive within 23hours to provide service. The technology and the quality counseling form Users will be replied within 24 hours. 24 months (18 + 6) products quality guarantee period (national standard for 18 months), technical support 24 hours hotline will be counted on it. The lifetime after-sales service and free supply of the easy-wear parts in three years will be provided by the various forms of after-sales service in the quality-warranty period.

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